Sunday, May 13, 2007


Thanks to this blog, the Resident Manager Mr Ron Singh enjoyed a promotion last year. Mr Kenneth Teoh had to show he was not just using Ron Singh and discarding him when Ron Singh's dirty job was done. I heard that Ron Singh's salary is also much lower than what others of the same position are getting. So, that's the reason why Kenneth Teoh the cheapskate is keeping Ron Singh.

Wendy has received an email from "Zul" who until recently worked in Summit Hotel Subang USJ. He says that the staff are talking in whispers about Ron Singh.

One is the question of where Ron Singh had worked at previously.

Wendy is told that Ron Singh was running a motel in the USA before he came back to KL. But before he went to take up the job as Resident Manager at Summit Hotel Subang USJ, he worked for a short time at the Klang Prescott Hotel. But what is curious is that this information was not found on his application form. Did he "forget" or was he trying to hide this information?

Wendy understands from "Zul" in his email that Ron Singh when he joined the Summit Hotel, some staff already recognised him from the Klang Prescott Hotel. He told them not to disclose this fact to anyone. Ron Singh did not want anyone to know of his short employment at Klang Prescott Hotel. Why?

"Zul" explains in his email that Ron Singh was involved in some incidents which Wendy will not disclose here. He was asked to leave at short notice. Those people who worked with Ron Singh at Klang Prescott Hotel will know the details.

Perhaps, this may be the reason why Ron Singh did not disclose this in his application form. He is hiding something.

Tuesday, March 20, 2007

Wendy would like to share this email that came from a kawan who says is working at Summit Hotel Subang USJ:

"I work at the Summit Hotel Subang USJ. I would like to add something new for your blog.

Recently, my GM Ron Singh got into trouble.

Ron Singh is a very hot tempered and arrogant man.

Recently, our hotel hosted a function and it was attended by some VIP ministers. Mr Singh made some bad remarks about the VIPs. Some people heard it, and these words were passed around to many people.

The CEO of Meda Mr Ong Bok Siong came to know of it and was furious about Mr Singh. A hotel GM should not be making this type of remarks at VIP guests. Actually, a hotel manager should always be careful about his words because this is a hotel where guests should be treated with respect. We junior staff always hear our management tell us to be nice and polite but our GM is not setting a good example.

Mr Singh is a very defensive man. Since he knew about the complaint against him, he made the first move by writing his resignation letter to Mr Kenneth. But we don't know why Mr Kenneth ask Mr Singh not to resign. Maybe what you say is right. Mr Kenneth himself is not sure about how to run a hotel, that's why he want to keep Mr Singh. But this is bad for the hotel.

Wendy, I wish you good luck and hope your problem will be solve soon. We know about the bad payment of this hotel. Many of us are actually quite fed up with the management here. "

Friday, February 23, 2007

Summit Hotel cannot pay their bills!

Many suppliers are still outraged at Summit Hotel Subang USJ for its failure to settle many outstanding invoices.
Latest news is that the hotel management has the audacity to demand for up to 40% discount off the bills when suppliers approach them for payment. These people, supposedly "hotel management" are taking advantage of the suppliers to squeeze them.

I'm wondering whether the management is deliberately demanding such discounts to force the suppliers to make "special offers" know what I mean by "special offers"? Is somebody exploiting the stituation to gain something extra for himself?
This should serve as a warning to all suppliers and contractors who are thinking of doing business with Summit Hotel Subang USJ. Don't do anything for them, unless the hotel agree to pay you CASH deposit upfront, and balance payment fully in CASH at the delivery point.
You cannot trust this hotel.

What kind of bloody hotel is this anyway?

Thursday, January 18, 2007

More about Summit Hotel Subang USJ owners - Meda Inc Bhd

I have not updated this blog with many posts because I'm mainly writing in the other blog at The link is also on the left of this page.

Please visit me there for more updates. See you.

Wednesday, December 6, 2006

Owner wounldn't pay suppliers but would rather buy BMW for wife

Ex-Summit Hotel staff talks about his experience there

I have a post on this in my other blog (dated 2 December 2006)

See you there :-)

Thursday, November 30, 2006

Politics in Summit Hotel Subang USJ

The Survivor Game

The Human Resource Manager PuanM has resigned barely a year after joining the hotel.

Her two asisstants also walked out on the hotel.

PuanM had been one of (resident manager) RS's strong supporters in the hotel since he joined early this year.

According to sources, RS was involved in"engineering" a very ugly political storm in the hotel which resulted in his General Manager calling it quits early this year. Being next in charge, he harrassed and pressed other hotel staff which led to the resignations of heads of departments in the front office, sales and marketing, F&B and banqueting. He could not have been able to do all that without PuanM's support.

To be fair, RS may not have done all that on his own initiative. Nobody, least of all an intelligent educated career person - I presume RS is one - wants to join a company and start politicking with all his colleagues the next day. People generally just want a job and hope to do well in it to progress to somewhere else.

He had the mandate from Summit Hotel & Meda Inc Bhd's owner Group Managing Director Kenneth Teoh to do all the backstabbing.

Kenneth Teoh keeps coming up with such purges all the time. Before this, he had done the same thing to his right-hand man, an executive director RChung. RChung, I heard from people, is a very nice man who was much respected by his hotel staff. RChung was responsible for setting up the hotel operation from scratch and running it despite insufficient financial support from Meda Inc Bhd (Kenneth Teoh). Some suppliers who had delivered goods to the hotel under RChung's time has still not been paid today (more than 5 years). Same for those suppliers who provided their goods and services under the recent General Manager HTC. Kenneth Teoh knows nothing about running a hotel, except to hire managers and staff at lower cost and to hutang the suppliers until either the suppliers take him to court or give up.

Back to PuanM.

The reason why her two assistants quit immediately must be due to their anger at RS. They must have felt "played out". PuanM had apparently a good working relationship with RS otherwise she wouldn't have lasted one year. So what happened?

There's a third party.

Shortly after RS came on board, Meda Inc Bhd hired a new Financial Controller MC, formerly from a Avillon hotel.

MC had started off quite well with RS. They were new, and Kenneth Teoh had pitted them against the older team of people in Summit Hotel USJ. The older team quit, so it's MC+RS in charge of the show.

But in recent times, MC and RS had sharp disagreements in the offices. MC had now become the blue eye boy of Kenneth Teoh and he is slowly moving away from his alliance with RS. Anybody who can tell Kenneth Teoh that he can save RM9.50 sen for the company is immediately Kenneth Teoh's godson. Nothing wrong with that, but it becomes a major problem when you cut the wrong expenses that ultimately affect business profits. Especially for the hotel business.

Kenneth Teoh knows nothing about what will hurt the hotel's business. For example, his typical style of management is to hire a new manager and then give instructions to this manager to jaga the superior. When your boss does that, he is undermining your authority to manage and decide what's good for the company. Your new subordinate will have no respect for you, and will try very hard to please Kenneth Teoh, so he spends more time watching you rather than doing the job that he is hired to do. Then Kenneth Teoh spends all his time listening to all that distorted dirty laundry! How can the hotel manager or dept head do what's good for the hotel if he has to jaga blakang all the time? So, the politics of "Survivor " becomes prevalent in the office. No real work gets done, just a lot of wayang and finger-pointing games.

The Summit Hotel Subang USJ is Meda Inc Bhd's cash cow and Kenneth Teoh is cutting the quality of the cowfeed, thus affecting the quality of milk that comes from mummy lembu. The hotel operation contributes about RM4 to RM6 million of profits to Meda Inc Bhd. The hotel transfers out half a million ringgit to support Meda Inc Bhd every month! (And after that, nobody knows where the money goes to....)

So, now MC is Kenneth Teoh's right hand man. RS will have to re-align his loyalty or he will become another casualty soon. (This is already expected. Kenneth Teoh was only using RS to do his dirty work which he himself did not have the guts to do. Now that the job is done, Kenneth Teoh does not need RS anymore! Just look at the historical record.)

So, recently, PuanM herself became the subject of accusations and allegations. (I may want to write about this tactic that Meda Inc Bhd frequently use in another post). As far as I know, there were no conclusive evidence. The source of such allegations is very questionable. But RS has to cut her loose or he'll go down with her. So, it's PuanM's turn to go.

Will RS be next? I heard he is no longer useful to Kenneth Teoh.

When will it be MC's turn? He is still the flavour of the month - for now.

MC will probably have a slightly longer shelf life. Anyway, he is 60+ while Kenneth Teoh is 40+. You angkat the boss you survive longer. Some people close to the situation give him 2 more years maximum. Kenneth Teoh doesn't like to keep increasing your pay every year. When you quit, he can happily hire another executive at a lower starting price. But all he gets are politically-correct & cheaper employees who are good at politics but have no time left for good work.

Whoever is next, it's up to the one-man Tribal Council, Kenneth Teoh. It does not matter how well you do your job, but how well you play his game.

Even then, he himself may not survive for long.

Anyway, it's not worth it. You do according to Kenneth Teoh's wishes, you end up making so many enemies outside the hotel, and a bad reputation for yourself. There's no million dollar prize at the end of the show for you.

For more on MEDA INC BHD and THE SUMMIT HOTEL, please go here -->

Thanks to Mo Jo for his Survivor artwork ^5

Summit Hotel Subang USJ is Very Poor Paymaster

The Hotels That Don't Pay Their Suppliers

Summit Hotel Bukit Mertajam

Summit Hotel Subang USJ


The purpose of this blog is to alert anyone who may be thinking of supplying products and services to SUMMIT HOTEL SUBANG USJ and SUMMIT HOTEL BUKIT MERTAJAM.

Both hotels are owned and operated by MEDA INC BHD which has an awfully bad reputation in the market for not paying their suppliers.

To hear more about them, please go to my first blog here -->